Privacy Policy

At Macleay Island Variety, accessible at macleayvariety.com, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains in detail how we collect, use, store, disclose, and safeguard your information in compliance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1.1. Information We Collect

We may collect the following categories of information:

  • Personal Information: your full name, shipping and billing address, phone number, and email address.

  • Transaction Information: purchase history, order details, invoices, and payment confirmations.

  • Payment Data: processed securely through third-party gateways (e.g., PayPal, Visa, Mastercard, Google Pay). We never store card numbers.

  • Device Data: IP address, browser type, cookies, geolocation data, and usage patterns.

  • Communication Records: emails, chat messages, or phone call logs with our customer service team.

1.2. How We Use Your Data

Your information is used to:

  1. Fulfil orders and provide delivery updates.

  2. Process payments securely.

  3. Improve our website functionality and product selection.

  4. Provide personalised offers and marketing communications (only if you opt-in).

  5. Comply with Australian legal, taxation, and reporting obligations.

1.3. Sharing of Data

We only share your information when necessary:

  • With delivery companies (e.g., Australia Post, couriers).

  • With payment processors (Visa, Mastercard, PayPal).

  • With regulators or authorities where legally required.
    We will never sell or rent your data.

1.4. Data Storage & Security

  • All personal data is encrypted using SSL technology.

  • Access is limited to authorised staff members.

  • We use firewalls, malware scanning, and PCI DSS-compliant systems.

1.5. Your Rights

  • Access your personal data.

  • Request corrections to inaccurate data.

  • Request deletion (where legally applicable).

  • Opt out of newsletters and marketing communications.

For privacy concerns: 📧 contact@macleayvariety.com