Return & Refund Policy

At Macleay Island Variety, we want you to shop with confidence.

4.1. Change of Mind Returns

  • Items can be returned within 30 days.

  • Must be unused, unopened, and in original packaging.

4.2. Refunds

  • Processed within 5–10 business days after inspection.

  • Refunds will be made via the original payment method.

4.3. Faulty or Damaged Items

  • If your item is faulty, damaged, or incorrect, we will provide a free return label and a replacement or refund.

4.4. Non-Returnable Items

  • Perishable goods (plants with limited shelf life).

  • Items sold as clearance or final sale.